Taxpayers thrown under the bus for Metro Map Project trial

Trans. by B.DULGUUN

Residents in the capital are very unhappy with the ten-day Metro Map Project, public transportation system experiment for reforming and improving services, organized from August 22 to 31. An estimated 1.3 million MNT from the city budget and 1.8 million MNT from the private sector was issued for the trial program. The public transportation sector strived to provide passengers with quick, short route services but unfortunately, it seems to have failed as the public wasn’t so fond of the new, complicated system. The complication was caused by a lack of information.
People who used to board a single bus to go to work had to deal with two to three times bus transfers, on top of coping with overcrowded buses. Nobody wants to travel on buses where there’s no space to move and endure dozens of people stepping on their feet. People had no other choice but to use the new public transportation system and route. If they walked, they would be late for work and suffer salary deductions. Many passengers complained that they waited for 20 minutes to get to a certain destination.

Off to a bad start?

It’s pleasing to know that passengers can have limitless bus transfers with one-day bus tickets that cost 500 MNT. Staff in the public transportation sector aimed to improve this service and transform it into a comfortable, fast service system compatible with international standards. Constantly changing buses is a hassle for everyone and it’s in a Mongolian’s nature to prefer ready-made and convenientthings.
Sources state that the public transportation sector shifted all of their workload onto private entities. Was it a bad start or someone’s bad taste to hinder the process and cause complications? Anyway, everyone’s dissatisfaction is clear. The authorities should take notice that all of this confusion, what passengers are facing now, is due to the insufficient provision of information.
As for the private sector, bus conductors and drivers reported that the companies worked their best to provide the most convenient service they could offer. We remind those in charge that the time when one could comfort one’s self by saying that everyone makes mistakes and afford leniencyis long gone.

Flustered passengers

On the first day of the trial, many people got to wander and see the city’s development thanks to getting lost and confused on their journey. This affordable trip divided passengers into two groups. The first group was fed up with transferring buses and the other prioritized free transportation. A limited quantity of cheap bus tickets were sold at bus stops. Ticket vendors reported that not many people were purchasing these tickets, as some people assumed that it was fine to go“hitchhiking” on buses (without tickets) since the people who checked the tickets weren’t on board onbuses.
It was also unclear which buses to which destinations came to different bus stops. Even ticket sellers didn’t have sufficient information about this. This shows the inadequate promotionof the project. People crowded bus stops, and whenever a bus arrived, everyone would rush to the bus. Instead of providing short-route services with lighter passenger loads, buses were running cramped with passengers everywhere.
According to passengers, pickpockets took advantage of this opportunity to steal valuables. Before, the despised, mean bus conductors used to at least protect passengers from thieves.

Ten days of travel for 3.1 billion MNT

The trial to develop public transportation services faced many challenges from the beginning. The most important aspect was to upgrade destination routes, but officials in the sector developed a very nice system to test people’s brain capacity and mental skills.
After letting people journey for 3.1 billion MNT for ten days, 1.3 million MNT from the city budget and 1.8 million MNT from the private sector, the organizers say that they wanted to open opportunities for working without losses.
The city authority couldn’t have known that so many people would overcrowd a bus when they started the new public transportation reform.
For those ten days, buses were transformed to the buses in the 90s that were extremely overcrowded. This shows that the new system was some sort of failure. Associated organizations should focus on finding and correcting those problems and then begin sustainable work.
The people aren’t guinea pigs for testing and providing results for some director’s workinitiative. Prior to organizing this sort of operation, the initiators should have collected practical research results. or at least survey residents before putting a plan to work. When authorities proceed with hasty decisions, residents are forced to hold back their discontent and suffer.

Short URL: http://ubpost.mongolnews.mn/?p=11703

Posted by on Aug 31 2014. Filed under Opinion. You can follow any responses to this entry through the RSS 2.0. You can skip to the end and leave a response. Pinging is currently not allowed.

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